HealthLink provides a computer communications system that links the information technology systems of more than 15,500 medical organisations across Australia, New Zealand, the Pacific Island nations and Canada. Each year more than 80 million pieces of clinical information are exchanged using the HealthLink system. HealthLink provides nearly all of the clinical communications used in New Zealand and is the largest provider of clinical messaging services in Australia. HealthLink came into existence in 1993 as a result of the New Zealand government’s health reforms and the company has been developing systems and services that facilitate exchange of clinical information since that time. HealthLink has offices throughout Australia, New Zealand and Canada. The company’s services are offered from data-centres in each of those countries.
The company’s core focus is on ensuring that electronic communication processes are put in place to give patients certainty that their information has been appropriately handled. This is achieved by ensuring that the systems are 100% reliable and secure. We enable the electronic delivery of pathology and radiology results and discharge summaries. HealthLink also provides a large managed security infrastructure and is a pioneer in the development of ‘cloud-based’ online forms technology that is used for ordering pathology services and for referring patients to hospitals and other secondary care services.